Effective updated: 1 December 2025
Last updated: 1 December 2025
D1 Enterprises Pty Ltd trading as D1 Advisory (“we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, hold, use, disclose, and protect personal information when you interact with our website at https://www.d1advisory.business/, book an appointment with us, or otherwise engage with our services. This policy is intended to support open and transparent management of personal information in line with Australian privacy expectations.
If our website links to external websites or services, those third parties manage their own privacy practices under their own privacy policies. Once you navigate to a third-party site, you should review its privacy policy to understand how it collects, uses, and discloses personal information. This Privacy Policy applies only to your interactions with D1 Advisory and our website, and does not cover any activity on third-party sites or services.
We may update these Terms from time to time. When we do, we will publish the revised version on this page and update the “Last updated” date. Your continued use of the website after changes are published constitutes acceptance of the updated Terms.
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.Examples include your name, email address, phone number, organisation, role/title, and information you provide in an enquiry or booking request.We do not typically need sensitive information. If sensitive information is provided to us, we will handle it carefully and only use it where necessary for a lawful purpose.
The personal information we collect generally falls into two groups: information you provide directly and information that is collected through your use of our services.Information you provide directly is data you intentionally submit to us when you engage with our services, make an enquiry, complete a form, book an appointment, or take part in any promotions.Information collected through your use is data your device or browser transmits automatically when you access our website or use our online services.
When you access our website, our systems may automatically record routine information your browser sends. This can include your device’s Internet Protocol (IP) address, browser type and version, the pages you view, the date and time of your visit, the time spent on pages, and similar usage details.If the website generates an error, we may also capture information to help diagnose and resolve the issue. This may include technical details about your device and browser, the action you were taking when the error occurred, and other diagnostic information relevant to the problem. You may not always be notified when this logging occurs, or be aware of the specific error at the time.While this information may not identify you on its own, it could potentially be combined with other data to identify an individual.
When you use our website or interact with our services, we may automatically collect information about the device you are using, including:
We may request personal information when you subscribe to our newsletter, register for an account on this page, establish a commercial account with us, or contact us. This information may include but not be limited to, your name, email address, date of birth, and order direct identifiers that may be used to identify or reasonably identify you.
We may collect personal information when you use our website in a range of ways. This can occur when you sign up to receive updates from us through email or our social media channels. It can also occur when you access our content using a web browser or a mobile device. We may collect information when you contact us by email, through social media, or through similar digital technologies. We may also collect information when you tag us or mention us on social media.We collect, hold, use, and disclose personal information only for the purposes set out below, and we do not use it in a way that is inconsistent with those purposes. We use personal information to provide the core features and services available through our website. We use it to enable you to tailor your experience where personalisation is available. We use it to contact you and communicate with you. We use it for analytics, market research, and business development so we can operate, maintain, and improve our website and related digital channels. We may use it for marketing activities, including sending you information about our services and, where permitted by law, information about third parties we believe may be relevant to you. We use it to support your access to our website and any related applications or social media pages. We use it for internal administration and record keeping. We use it to meet our legal obligations and manage complaints or disputes. We use it to protect our systems and users by supporting security monitoring and fraud prevention, and to ensure our services are used in line with our terms. We also use it for technical assessment and improvement of our digital services.We may combine information you provide to us with information collected through your use of our website and with general insights or research from reputable sources. For example, we may use marketing and research insights together with website usage information to improve our content, refine our services, and enhance the overall website experience.
We collect, use, and disclose personal information to:
The information available to us can vary depending on your device and software settings. For more detail on what may be shared, you should review your device manufacturers and software provider’s privacy and permission settings.
When we collect and handle personal information, and for as long as we keep it, we take commercially reasonable steps to protect it from loss, theft, and unauthorised access, disclosure, copying, use, or alteration. While we apply safeguards designed to protect your information, no electronic transmission or storage method can be guaranteed as completely secure, and absolute security cannot be assured.You are also responsible for maintaining the security of your own information when using our services. This includes choosing strong passwords and keeping them confidential. It also includes taking care not to share personal information publicly through our website or any channels connected to it.
We retain your personal information only for the period reasonably required for the purposes set out in this Privacy Policy. The retention period will vary depending on why we collected the information. For instance, if you contact us with an enquiry and provide details such as your email address, we may keep that information while the enquiry is being managed and afterwards for legitimate business records, including to help us respond more effectively to similar enquiries in future. When your information is no longer needed for these purposes, we will take reasonable steps to delete it or de-identify it so it can no longer be linked to you.In some cases, we may need to keep personal information for longer to meet legal, accounting, audit, or reporting requirements. We may also retain information where permitted or required for archiving in the public interest, or for scientific or historical research, or statistical purposes, with appropriate safeguards.
To run our website and appointment scheduling, we use third-party platforms:
6A. Website Content Management Development Platform
Webflow (website hosting and forms)
Our website is built and hosted on Webflow. If you submit a form on our site, information you enter may be processed through Webflow’s platform in accordance with their privacy practices.
6B Booking Scheduling
Microsoft 365 / Outlook Bookings (appointment scheduling)
When you book a meeting with us, your booking information is processed within Microsoft 365. Microsoft states that Bookings data is stored within the Microsoft 365 platform and Exchange Online, and Bookings uses Exchange (including shared mailboxes) to store appointment-related details.
We may share personal information with the following parties, where this is necessary for the purposes described in this Privacy Policy:
We do not sell personal information.
The personal information we collect is stored and/or processed in Australia, United States, and United Kingdom, or where we or our partners, affiliates, and third-party providers maintain facilities.The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries:
Your choice
When you provide personal information to us, you acknowledge that we will collect, store, use, and disclose it in line with this Privacy Policy. You are not required to provide personal information, however if you choose not to, some website functions or services available through the website may not work properly or may not be available to you.
Information received from third parties
If we receive personal information about you from another person or organisation, we will handle and protect it in accordance with this Privacy Policy. If you provide personal information about someone else to us, you confirm that you have their consent to do so.
Direct marketing preferences
If you have previously consented to receiving direct marketing from us, you can withdraw that consent at any time by contacting us using the details in this Privacy Policy.
Access
You may request access to the personal information we hold about you.
Correction
If you believe the personal information we hold about you is incorrect, out of date, incomplete, irrelevant, or misleading, please contact us. We will take reasonable steps to correct information that is inaccurate, incomplete, misleading, or not current.
No unfair treatment
We do not penalise you for exercising your privacy rights. Where we can do so, we will continue to provide goods and services on the same basis. In some cases, we may need certain information to deliver a specific service, such as responding to support requests, and without that information we may be unable to provide that service.
Data breach notifications
We will comply with any legal requirements that apply to us in relation to data breaches.
Complaints
If you believe we have not met our privacy obligations, you may lodge a complaint by contacting us using the details below and describing the issue in full. We will investigate and respond in writing, including any steps we will take to address the matter. You may also contact the relevant regulator or privacy authority.
Unsubscribing and opting out
You can opt out of marketing communications at any time by using the unsubscribe option included in the message or by contacting us using the details in this Privacy Policy. We may ask for information to verify your identity before processing certain requests.
A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself. Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone, notification preferences), and to personalise your content (e.g. advertising, language). Cookies set by the website you are visiting are usually referred to as first-party cookies. They typically only track your activity on that particular site. Cookies set by other sites and companies (i.e. third parties) are called third-party cookies. They can be used to track you on other websites that use the same third-party service.
You can choose whether to allow cookies on our Website. You can control your choices through our Cookie Consent Manager, which lets you accept or decline different categories of cookies. Cookies that are essential to the operation of the Website cannot be switched off because they are required to deliver core functionality and services.You can also manage cookies through your web browser settings, including changing or withdrawing consent. As browser controls vary, please refer to your browser’s help guidance for instructions. If you block or disable cookies, you may still access the Website, but some features and functions may not work as intended.
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Where the disclosure of your personal information is solely subject to Australian privacy laws, you acknowledge that some third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act. You acknowledge that if any such third party engages in any act or practice that contravenes the Australian Privacy Principles, it would not be accountable under the Privacy Act, and you will not be able to seek redress under the Privacy Act.
Questions about this policy can be directed to D1 Advisory via the contact details published on the website.
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